Privacy policy

dsvaqn.com ("we", "us", "our") operates the Site dsvaqn.com, which sells dresses and related products. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our Site. By using the Site, you agree to the collection and use of your information in accordance with this policy.

1 Information We Collect

We collect two types of information: personal information you provide directly to us, and information we automatically collect when you use the Site.

1.1 Personal Information You Provide

When you use the Site (e.g., create an account, place an order, contact us), we may collect the following personal information:
  • Contact information: Name, email address (service@denitee.store), phone number (+1 347 392 9868), shipping address, billing address;
  • Payment information: Credit card details, debit card details, or other payment method information (we do not store full payment details; they are processed by our third-party payment processors);
  • Account information: Username, password (encrypted), and preferences;
  • Other information: Any other information you choose to provide (e.g., comments, questions, or feedback).

1.2 Automatically Collected Information

When you visit or use the Site, we automatically collect certain information about your device and browsing activity, including:
  • IP address;
  • Browser type and version;
  • Device type and operating system;
  • Pages viewed, time spent on pages, and browsing path;
  • Cookies and other tracking technologies (see Section 3.5 below).

2 How We Use Your Information

We use your personal information for the following purposes:
  • Process and fulfill your orders (e.g., ship dresses to your address, process payments);
  • Provide customer service (e.g., respond to your questions, resolve issues with your order);
  • Manage your account (e.g., update your information, track order history);
  • Send you marketing communications (e.g., emails about new dress styles, sales, or promotions) if you have opted in to receive them;
  • Improve the Site and our products (e.g., analyze browsing behavior to enhance the user experience, develop new dress designs);
  • Comply with legal obligations (e.g., tax reporting, fraud prevention);
  • Protect our business and users (e.g., detect and prevent fraud, unauthorized access, or other misuse of the Site).

3 Sharing and Disclosing Your Information

We do not sell your personal information to third parties. We may share your information with the following third parties for the purposes outlined below:
  • Payment processors: To process your payments (they do not store your personal information beyond what is necessary for processing);
  • Shipping carriers: To deliver your dress orders and provide tracking information;
  • Service providers: To assist with website maintenance, customer service, marketing, and data analysis (they are contractually obligated to protect your information and only use it for the purposes we specify);
  • Legal authorities: If required by law, court order, or to protect our rights, property, or safety, or the rights, property, or safety of others.

4 Your Rights (CCPA/CPRA Compliance)

If you are a resident of California, you have the following rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):
  • Right to Know: You may request information about the personal information we have collected about you, including the categories of information, sources of information, and how we use and disclose it;
  • Right to Delete: You may request that we delete your personal information, subject to certain exceptions (e.g., if we need to retain the information to fulfill an order);
  • Right to Opt Out: You may opt out of the sale or sharing of your personal information (we do not sell your information, but you may still exercise this right);
  • Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights (e.g., we will not refuse to serve you, charge you more, or provide lower-quality service).
To exercise your rights, please contact us using the information in the "Contact Us" section below. We will respond to your request within 45 days (we may extend this by an additional 45 days if necessary, and we will notify you of the extension).
Do Not Sell My Personal Information: Click here to opt out of the sale or sharing of your personal information

5 Cookie Policy

We use cookies and similar tracking technologies (e.g., web beacons) to enhance your experience on the Site. Cookies are small text files stored on your device that help us remember your preferences, track browsing activity, and improve the Site. You can adjust your browser settings to block cookies, but this may limit your ability to use certain features of the Site. We may also use third-party cookies (e.g., Google Analytics) to analyze Site traffic and user behavior.

6 Children’s Privacy (COPPA)

Our Site is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will immediately delete that information and notify the child’s parent or guardian.

7 Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include encryption, secure payment processing, access controls, and regular security audits. However, no method of data transmission or storage is 100% secure, and we cannot guarantee the absolute security of your information.

8 Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated policy on the Site with a new effective date. Your continued use of the Site after the effective date of the updated policy constitutes your acceptance of the changes.